Frequently Asked Questions

Everything you need to know about shopping with Access Denied.

How long does shipping take for new drops?

Standard shipping typically takes 3-5 business days within the continental United States. For limited edition drops, please allow up to 7 business days for processing due to high demand.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that certain exclusive collection items are marked as final sale and cannot be returned.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. As many of our streetwear pieces feature an oversized fit, we recommend sizing down if you prefer a more tailored look.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments through Klarna and Afterpay.

Do you ship internationally?

Yes, Access Denied ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I wash my Access Denied apparel?

To preserve the quality of the fabrics and prints, we recommend washing items inside out in cold water and hanging them to dry. Avoid using bleach or high-heat tumble dryers.